Effective Date: 2025-11-25
Company: Integrity Softwash LLC
Business City: Montverde, FL
Website: integritysoftwashservices.com
Email: [email protected]
Terms and Conditions: integritysoftwashservices.com/terms-and-conditions/
1. Acceptance of These Terms
Welcome to Integrity Softwash LLC (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, services, and any related content provided by us.
By using our website or services, you agree to these Terms. If you do not agree, please discontinue use of our site and services.
2. Definitions
Account: A unique profile created for you to access our Service.
Cookies: Small data files stored on your device to enhance user experience.
Device: Any internet-connected hardware like smartphones, tablets, or computers.
Personal Data: Any information that identifies or can be used to identify you.
Service: Services we provide to you.
Service Provider: Any third party that processes data on behalf of the Company.
Usage Data: Data collected automatically, such as browser type or time spent on the website.
User: The individual or entity accessing or using the Service.
You: The individual or entity accessing or using the Service.
3. Scope of Services
We are a cleaning company based in Montverde, FL, USA. Our services may include, but are not limited to:
- Soft Washing
- Pressure Washing
- Power Washing
We reserve the right to modify or discontinue any service at our discretion without prior notice.
4. Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use our services. By using our site, you represent and warrant that you meet these requirements.
5. User Accounts
To use our website or services, you may be required to create an account and provide your personal information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
We reserve the right to terminate accounts, remove or edit content, or cancel orders at our discretion.
6. User Responsibilities
When using our website or services, you agree to:
- Provide accurate and up-to-date information.
- Safeguard your login credentials and any activity conducted with our website or services.
- Not use our services for any unlawful purpose.
- Not attempt to gain unauthorized access to our systems or data.
- Respect all applicable intellectual property laws.
7. SMS Communication Policy
By providing your mobile number to us, you consent to receive SMS messages related to marketing offers, review requests, notifications, account authentication (2FA), and other service-related communications.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing with subcontractors in support services, such as a customer service provider, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency may vary.
Standard carrier rates may apply.
Messaging Consent
As a user, you must explicitly consent to receive messages from Integrity Softwash LLC. Consent can be given through various channels, including our website sign-up forms, paper forms, or verbally during customer service interactions.
Opt-Out Instructions:
You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us.
Support:
If you need assistance with our SMS communications, you can text “HELP” for more information.
You can also get help by emailing us at [email protected].
8. Intellectual Property
All content, designs, graphics, logos, text, and code on our website are the exclusive property of Integrity Softwash LLC or our licensors, and are protected under U.S. and international copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, or create derivative works without our prior written permission.
9. Payment Terms
For services requiring payment:
- All fees are due as outlined in our invoices or contracts.
- Late payments may result in service suspension.
- All sales are final unless otherwise stated in writing.
We use secure third-party payment processors, such as Stripe. Your use of these services is subject to their terms and conditions. We are not responsible for payment processing errors beyond our control.
All charges are in U.S. dollars. By submitting a payment, you confirm that you are authorized to use the chosen payment method.
10. Payment Failures and Service Suspensions
If your payment fails, you will have 48 hours to pay the amount due before your service is suspended. You will not have access to the service platform until the entire balance is paid. We will attempt to process the payment up to 3 times.
11. No Refund Policy
All sales, fees, and usage costs are final unless otherwise stated in a service agreement or promotion. Please review and confirm product and service selection before completing a purchase.
12. Cancelation Policy
You may cancel your subscription at any time. Cancellation becomes effective at the end of the current billing cycle. No future charges will be made beyond that point.
Cancellations do not result in a refund for the unused portion of a prepaid term.
13. Termination Policy
We reserve the right to suspend or terminate your access to our website or services at our sole discretion, without notice, if we believe you have violated these Terms or applicable laws.
14. Warranties & Disclaimers
Our services are provided on an “as-is” and “as-available” basis. We make no guarantees about the accuracy, reliability, or completeness of any information on our site or produced through our services.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
15. Limitation of Liability
To the maximum extent permitted by law, Integrity Softwash LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or data, resulting from your use of our website or services.
Our total liability for any claim related to our services shall not exceed the total amount you paid to us for those services.
16. Third-Party Links & Services
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these third parties.
17. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Florida, and applicable federal laws of the United States, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Orange County, Florida.
18. Consent and Agreement
By purchasing any services from Integrity Softwash LLC, or by checking the agreement box during checkout of a purchase from us, you confirm that:
- You have read, understood, and agree to these Terms and Conditions
- You accept our No Refund policy
- You waive the right to initiate chargebacks for products and services purchased from us
19. Changes to These Terms
We may update these Terms at any time. Changes will be effective upon posting to our website with a revised “Effective Date.” Continued use of our site or services after updates constitutes acceptance of the revised Terms.
20. Contact Information
If you have any questions about these Terms, please get in touch with us:
Integrity Softwash LLC
Montverde, FL
352-988-3794
[email protected]